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Review translated from Spanish
Unfortunately we had a very bad experience with Mr. Everardo, he spent all the time complaining about the yumping page for the discount they gave us, since he told me that you did not deposit him and did not have money to make the reservation of the lodging.
He asked me to support him with $ 3,000 pesos to be able to reserve the cabins where we stayed, which I would not have to have done, but what interested me was to make the commitment I had with my people.
Arriving in San Joaquin at approximately 12:00 on Saturday, December 14, he took us to the cabins where we would stay and told me that at 4:00 in the afternoon he would be ready for the first tour, we arrived at his place to get ready to start the tour and we had to wait outside until 7:00 pm, with promises that it would only take 30 minutes since I was fixing one of the ATVs we would use.
The man told me that he did not have for gasoline and I had to give him $ 1,000 pesos more, I gave them to him after waiting so long since my relatives were really desperate and impatient and what they wanted was to leave, at that moment I did not want to enter In discussion with him, however, we started the tour late at night, which generated uncertainty for the security at that time and annoyance since the visibility of the landscape was going to be zero, the route was extended too much due to mechanical failures in the ATVs, especially in one of them (one of the front tires turned completely horizontally), which almost leads us to miss the dinner scheduled for 10 pm.
At the end of the day the tour he gave us was not the one they promised on the page, the ATVs in a very bad state, a roçoula was broken and it was a very tense tour in general, since he was worried about an accident, some of the helmets did not have a clasp; At dinner time I told him that I did not want that ATV since I was exposing my family to an accident and we had an argument, he told me that he no longer had ATVs, I told him that if I did not have the capacity for that event, why He accepted it and all the time he told me that Yumping was to blame.
The next day he called us at 10:00 in the morning, we arrived at 12:00 to give him some time since he was fixing some of the ATVs and again we wait for 2 to 3 hours. As for the money I deposited I have proof of it, I hope that somehow they can withhold that amount, and the $ 1,000 pesos I gave him for gasoline, however, unfortunately I do not have a proof of the latter.
Mr. Everardo is an unprofessional, unfulfilled person, and he complained all the time, I would not recommend him at all and I suggest that you as intermediaries of such people should verify previously if these service providers really have the ability to give it.
It was a disastrous experience, nothing promised in the reservation of the tour was fulfilled, the only thing he did in addition to going around meaningless through San Joaquin, was to take us to a small viewpoint, that was all.
In conclusion I am completely dissatisfied with your service and that of Mr. Everardo, it is not possible that I was the intermediary between you two to be able to make this trip and that I was confirming the security of my reservation the day before the event, since I I booked 2 weeks in advance.
I hope they take action on the matter and keep me informed, otherwise I will find myself in the painful need to discredit their platform by all possible means to prevent someone else from going through a bad experience.
The overall score that I have given you, is only because you necessarily ask for it, otherwise I would not give you anything.
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Review translated from Spanish
There is no adventure worth telling if everything goes according to plan. The route adapted very well to the situations that were presented. With much desire to repeat one of the many routes in San Joaquín. A part of the tour we did late at night and it was very worth it.
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Review translated from Spanish
Excellent, highly recommended! and the guide's treatment of the best, besides that the landscapes are beautiful the spectacular climate and the very tasty food is an adventure that of course would repeat !!!!!
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Review translated from Spanish
The experience in general seemed fantastic to us. First because the owner is the guide and in addition to knowing the area and its bikes very well, you can see that he enjoys the walk as much as interacting with the people who hire the services. Prices are VERY reasonable and one does not expect what you will find on the way. He also told us that he has longer tours than the one we did (it was 4 hours to the El Durazno waterfall) and we felt like doing the others. You just have to make time. I recommend it much more for couples or small groups, because it makes it more agile. Wear sunglasses and perhaps a handkerchief because back the ones that come back eat all the dust of those in front. Outside of that, very fun!
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Review translated from Spanish
As a group we loved it! Everything was fine from the moment we were greeted. Excellent attention throughout the tour. The food we were offered was super rich, with freshly made tortillas. And of course we would repeat it.
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Review translated from Spanish
The experience was good, we spent quite pleasant, the attention of the guide, the food, the weather, the very beautiful place, the exciting scenery and the best ... ATVs !! We would definitely go back !!
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Review translated from Spanish
I thought it was an excellent adventure! I appreciate the attention, from start to finish, the places we visit are beautiful, for those who like to live with nature is a great option, you will not regret it.
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Review translated from Spanish
All excellent, the walks awesome! Excellent experience, we repeat it
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Excellent attention!
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